This week I am running an ITIL® Foundation course as all of our trainers are traveling the globe to run courses for other clients. It has been quite a while since I have done this last and it is great to be in touch with clients again!
I now remember again why our company is so special:
We don’t teach ITIL®.. we educate our clients about ITIL® Service Management. (see one of my blogs from last week or so).
And do you know why this is such a good thing? Our clients are ready for change! And this is very important, especially now that there is so much ‘noise’ around ITIL® version 3, APMG vs. EXIN/ISEB etc.