Who actually owns ITIL?

Who actually owns ITIL? …That would (now) be the Cabinet Office, under direction of the OGC (which is also a division of the UK government) Back in 2010 (and leading up until then as well), there was a slight controversy in the IT community concerning who has the precedent to Read more…

What is an ITIL interview?

What is an “ITIL interview”? Although the words “ITIL interview” might conjure up images of an intense session of detailed scrutiny, you shouldn’t worry too much.  There are essentially two different, or rather separate, meanings that can be attributed to the expression “ITIL interview”.  The first meaning would refer to Read more…